January 23, 2026
Introducing SupportWire: Fast Support Software
I built SupportWire because the support tools I relied on stopped working for me. Here's why, and what we're building instead.
Karthik Kamalakannan Founder and CEO
Blog
Stories, updates, and insights from our team.
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February 11, 2026
Support Is No Longer a Cost Center - Here's What Changed
AI broke the constraint that made support a cost center. The teams that rethink their support org now will build a structural advantage that compounds over time.
Karthik Kamalakannan Founder and CEO
January 26, 2025
SupportWire Product Principles
The five product principles that guide every decision at SupportWire. Speed, simplicity, predictable pricing, human support, and zero bloat.
Karthik Kamalakannan Founder and CEO