
January 23, 2026
Introducing SupportWire: Fast Support Software
I built SupportWire because the support tools I relied on stopped working for me. Here's why, and what we're building instead.
Karthik Kamalakannan Founder and CEO
Stories, updates, and insights from our team.

I built SupportWire because the support tools I relied on stopped working for me. Here's why, and what we're building instead.
AI broke the constraint that made support a cost center. The teams that rethink their support org now will build a structural advantage that compounds over time.

The five product principles that guide every decision at SupportWire. Speed, simplicity, predictable pricing, human support, and zero bloat.
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